The journey towards health and satisfaction for Medicare Advantage plan members has found a new ally in Healthrageous. This innovative approach to meal delivery has not only enhanced members' diets but also solidified their loyalty to their health plans. Here's a closer look at how Healthrageous is making a difference, straight from the members and leaders themselves.
Healthrageous isn't just a meal service; it's a strategic tool for member retention. Steve Wrangham, a Medicare Advantage Product Leader, speaks to this:
"When I can prove that a benefit is going to keep a member in my health plan, that's a benefit worth investing in. It’s been a real game changer for us.
“And this benefit helps improve our CAHPS scores because members love to get this fresh, delicious, nutritional meal delivered right to their doorstep, and they love the engagement messages to tell them about healthy living, healthy lifestyle, and healthy eating choices.”
Members have found a new joy in the healthy and flavorful offerings of Healthrageous.
"We've enjoyed it. Be healthy, be happy, and take advantage of something with good food and that will help you go along, and is free."
"The Healthrageous foods seem to have more spices, which I like, because I can't have the sodium, the spices compensate for the flavor in most of the foods."
"We started offering this benefit for the right reasons, a clinical offset to help members improve their diet and to find better clinical outcomes through nutritional eating. An unexpected boost is that we saw that these members were more likely to stick with the health plan and we studied this extensively and proved that members that use this benefit for more than a month are more likely to stick with the health plan than those that don't."
The ease of explaining Healthrageous's benefits to brokers and the controlled portion sizes have been a hit among members.
"Once you can explain that to your, to your brokers and how simple it is to use, they're sold."
"Yeah. And you know what the good part is? It limits our servings. We don't sit and eat a bunch of food. We get a nice portion, we're full, and that's it."
The benefits of Healthrageous meals extend beyond nutrition to practical aspects like easy cleanup and fresh, delicious deliveries.
"But it limits my cleanup, which is nice. And this benefit helps improve our CAHPS scores because members love to get this fresh, delicious, nutritional meal delivered right to their doorstep, and they love the engagement messages to tell them about healthy living, healthy lifestyle, and healthy eating choices."
The variety and nutritional value of Healthrageous meals make members feel like they have their own personal nutritionist.
"Yes, the selections are great. We like the variety. We like, obviously, the fact that the nutrition value is there and they taste good, and we're off.
“Healthrageous is like your own individual nutritionist. All the meats, everything, it don't matter. As long as it's not fish, I'm good to go. I have no other allergies. No, never been a fish eater."
Even the pickiest eaters are won over by the clean, quality ingredients of Healthrageous meals.
“It's clean quality ingredients that I approve of and so I know me as a picky eater if I approve of it, our members are gonna approve of it, brokers are gonna approve of it, and not only that, they taste really good. They're really, really good.”
Steve Wrangham offers a compelling message to other health executives about the value of Healthrageous.
"We know that it's better to keep a member than to have to go get a new one. And so when I can prove that a benefit is improving that retention, when I can prove that a benefit is going to keep a member in my health plan, that's a benefit worth investing in. For any other health executive that's considering a meal benefit, I would tell them, Go to Healthrageous, try the meals, because you've got to understand the difference in product."
Barbara sums up her experience with Healthrageous in a few heartfelt words.
"Yeah, we love Healthrageous. Awesome, awesome program. Thank you."
The testimonials from Healthrageous members and leaders paint a clear picture: Healthrageous is more than a meal delivery service; it's a key to better health, satisfaction, and loyalty within Medicare Advantage plans. The blend of nutritious, tasty meals, convenience, and strategic value makes Healthrageous a critical component in the healthcare ecosystem.
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