When it comes to Medicare Advantage (MA) plans, member retention isn’t just about keeping people enrolled—it’s about building lasting relationships through meaningful engagement and tangible benefits. At Healthrageous, we know that food is more than just nourishment—it’s a catalyst for better health outcomes, improved satisfaction, and stronger member loyalty.
That’s why we’re excited to share the findings of our latest Retention Case Study, showcasing the impact of our Medicare Advantage Meals as Engagement Benefit Program over the past three years.
Over three years, MA members enrolled in our program stayed with their health plan at a significantly higher rate than non-participants. This retention boost translates to millions in cost savings for health plans.
Members who received up to 168 nutritious, condition-friendly meals per year consistently reported high satisfaction levels. 88% would recommend the program, and a majority felt more supported by their health plan because of the program.
Beyond meals, our program delivers personalized health tips, wellness reminders, and educational content via email and text. This ongoing engagement empowers members to take charge of their health, driving long-term loyalty.
With 98% on-time delivery, 99% first-contact resolution, and a grievance rate of just 0.14%, our fulfillment and support teams ensure a seamless experience—because great service builds trust.
Medicare Advantage organizations are under increasing pressure to improve retention, reduce churn, and enhance member satisfaction. This study confirms that providing consistent, high-quality, and condition-specific meal benefits plus engagement can be a game-changer—not just for members’ well-being, but for a plan’s bottom line.
Want to dive into the data? Get the full case study here to see how Healthrageous is setting a new standard for Food as Medicine and member engagement in Medicare Advantage.
📩 Let’s talk! If you’re a health plan looking to drive retention through proven meal benefit programs, reach out to learn how we can help.
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